MT CLASSIC

Post Request

PRIVACY POLICY

MT CLASSIC BUSINESS UK LTD
Company Number: 14986082
Address: 277a Green Street, London, England, E7 8LJ
Email: info@mtclassic.co.uk

1. INTRODUCTION

MT CLASSIC BUSINESS UK LTD (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

By using our website and submitting your information, you agree to this Privacy Policy.

2. OUR ROLE (IMPORTANT)

We operate as a service coordinator and intermediary between clients and independent contractors.

By submitting your details, you acknowledge and agree that:

  • Your data will be shared with independent contractors assigned to your service

  • Contractors may contact you directly to complete the service

  • We facilitate and coordinate services rather than directly performing all work

3. DATA CONTROLLER

MT CLASSIC BUSINESS UK LTD is the data controller responsible for your personal data.

Contact:
Email: info@mtclassic.co.uk

4. INFORMATION WE COLLECT

4.1 Personal Data

  • Full name

  • Address

  • Email address

  • Phone number

4.2 Service Data

  • Service request details

  • Property/service location

  • Booking and communication records

4.3 Technical Data

  • IP address

  • Browser type and device information

  • Website usage data

5. HOW WE COLLECT DATA

We collect personal data when you:

  • Submit forms on our website (including Forminator forms)

  • Contact us via email or phone

  • Request or book services

6. HOW WE USE YOUR DATA

We use your data to:

  • Process and manage service requests

  • Assign and coordinate contractors

  • Communicate with you

  • Provide customer support

  • Improve our services

  • Comply with legal obligations

7. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to deliver requested services

  • Legitimate Interests – to operate and improve our business

  • Legal Obligation – to comply with applicable laws

8. SHARING YOUR DATA (IMPORTANT)

8.1 Independent Contractors

We share necessary information with assigned contractors, including:

  • Name

  • Address

  • Contact details

  • Job/service details

This is required to complete your service.

8.2 Legal Authorities

We may disclose your data where required by law.

We do NOT sell, rent, or trade your personal data.

9. DATA SHARING CONSENT

By submitting your information, you explicitly consent to:

  • Your personal data being shared with assigned contractors

  • Direct communication between you and those contractors

MT CLASSIC BUSINESS UK LTD is not responsible for how contractors process or use your data outside the agreed service scope.

10. DATA SECURITY

We implement appropriate technical and organisational measures, including:

  • Secure systems

  • Restricted access

  • Data minimisation practices

However, no system can be guaranteed to be fully secure.

11. DATA RETENTION

We retain your personal data only for as long as necessary:

  • To complete services

  • To comply with legal, tax, or dispute requirements

12. YOUR RIGHTS (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise your rights, contact: info@mtclassic.co.uk

13. COOKIES

Our website may use cookies to:

  • Improve functionality

  • Analyse performance

  • Enhance user experience

You can manage or disable cookies through your browser settings.

14. THIRD-PARTY SERVICES

We may use third-party providers such as:

  • Website hosting services

  • Form processing tools

  • Analytics tools

We are not responsible for the privacy practices of third-party services.

15. LIMITATION OF LIABILITY (DATA)

To the fullest extent permitted by UK law, MT CLASSIC BUSINESS UK LTD shall not be liable for:

  • Data misuse by independent contractors

  • Loss resulting from third-party systems

  • Unauthorised access beyond our reasonable control

16. WEBSITE FORM CONSENT (IMPORTANT)

By submitting any form on this website, you confirm that:

  • You have read and accepted:

    • Terms & Conditions

    • Privacy Policy

    • Cookies Policy

  • You explicitly consent to:

    • Collection and processing of your personal data

    • Sharing of your data with assigned contractors

    • Being contacted regarding your service

17. MANDATORY CONSENT

Submission of any service request requires acceptance of:

  • Terms & Conditions

  • Privacy Policy

  • Cookies Policy

If consent is not provided:

  • Your request will not be processed

18. DATA ACCURACY

You are responsible for ensuring that all submitted information is accurate.

We are not liable for issues arising from incorrect or incomplete data.

19. EXTERNAL CONTACT

This Privacy Policy applies only to:

  • Website-based submissions

If you contact us via:

  • Telephone

  • Direct communication

  • In-person meetings

separate data handling terms may apply.

20. COMPLAINTS

If you are not satisfied with how we handle your data, you may contact:

Information Commissioner’s Office (ICO)
https://ico.org.uk

21. CHANGES TO POLICY

We may update this Privacy Policy at any time. Continued use of our website constitutes acceptance of any updates.

22. CONTACT

Email: info@mtclassic.co.uk
Address: 277a Green Street, London, England, E7 8LJ

FINAL NOTICE

By using our website, you acknowledge that:

  • Your data may be shared with contractors to complete your service

  • You understand our role as a service intermediary

  • You accept this Privacy Policy in full

Nothing in this policy excludes liability where it is unlawful under UK law.